Just had my trailer in the doctor and really enjoyed the service I got at Dennis Dillon. Kevin was wonderful to deal with and I was happy to see their service was great. Don’t hesitate to use their service
So greatful for the service people who are working on our Forest River. Thanks Kevin for the help.
Kevin, our service advisor, worked hard to 1) secure the authorization to repair our 5th wheel, 2) obtain the parts required, and 3) schedule the work requested. Thank you!
On my second trip into the Dennis Dillon Service Department in Boise I was lucky enough to get Dan Scobee helping me. Dan diagnosed the issue with my camp trailer and had it fixed that day. Another issue popped up the next week and Dan was able to get us on the road that same day. Dan was very busy but took the time to help us despite him being pulled in 20 different directions. As with everything in life, much depends on WHO you get helping you. Dan is the best and I won't go to anyone else in the future (sorry Dan your great service will mean your even busier than before)! Ron
I stopped by the service and parts department to see about getting higher weight replacement towing bars for the trailer I already own. It was late in the day just before closing so I was expecting to get booted out in short order. However, I found the opposite in my short time there. They don't carry those parts in stock, but they helped me look them up online and even said I might be able to find them cheaper if I just go direct to the manufacturer for those parts. A+ in customer service in my mind.
We can’t say enough good things about our experience. We had some problems that required special parts to match our arrival in Boise several days in the future. The Service Manaager Beau made sure time was available for they work even though they were several weeks backlogged with appointments. Bob, the parts manager had his team organize getting delivery of the critalcal parts for our asrrival.We arrived at 8:00 the day we knew the parts were to arrive and Kevin, our service agent took control to have all the work done. We were back out on the road by 2:30.We travel around the country with our RV and this was the best experience we have ever had when a problem has developed and we needed special case to fit into our schedule. Our most sincere thanks to the whole team, they are outstanding. THANKS!!!!!
The gentleman name Austin was so nice and he help me find the RV I was wanting. He answer all my question and never got rude or upset when I ask the same question over again.
The people at DDRV are amazing !! They all went above and beyond for us !! We will never buy from another RV dealer !! If I could give them a 100 I would !!
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